Terms and conditions

Welcome to Clean Shelter . These Terms and Conditions govern your access to and use of our website, services, and any associated content or features located at https://www.cleanshelter.org .

Please read these Terms carefully. By accessing or using our Site, you agree to be bound by them. If you do not agree, please do not use our services.

1. About Clean Shelter

Clean Shelter is a nonprofit organization dedicated to [insert mission, e.g., promoting hygiene, safety, and dignity for individuals in shelters and underserved communities]. Our website provides information about our programs, volunteer opportunities, donation options, events, and educational content.

2. Use of the Site

You agree to use our Site only for lawful purposes. You may not:

  • Violate any applicable laws or regulations;

  • Post or transmit any material that is harmful, abusive, defamatory, obscene, or otherwise objectionable;

  • Interfere with the operation or security of the Site;

  • Attempt to gain unauthorized access to our systems or networks.

We reserve the right to restrict or terminate your access at our sole discretion.

3. Intellectual Property

All content on the Site — including text, graphics, logos, images, and software — is the property of Clean Shelter or its content suppliers and is protected by applicable copyright and trademark laws.

You may view, download, and print materials for personal, non-commercial use only. Any other use requires prior written permission.

4. Donations

Donations made through our Site are processed securely. All donation transactions are final and non-refundable, unless otherwise stated. We encourage donors to review our Donation Policy for further details (see below).

5. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of these external sites. Access them at your own risk.

6. Privacy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your information (see below).

7. Disclaimer of Warranties

The Site is provided "as is" and "as available." Clean Shelter makes no warranties, express or implied, regarding the accuracy, reliability, or availability of the Site or any content.

8. Limitation of Liability

To the fullest extent permitted by law, Clean Shelter shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of or inability to use the Site.

9. Indemnification

You agree to indemnify, defend, and hold harmless Clean Shelter and its affiliates from and against any claims, liabilities, damages, losses, or expenses arising out of your violation of these Terms.

10. Modifications

We may update these Terms at any time. When we do, we will revise the “Effective Date” at the top of this page. Continued use of the Site constitutes acceptance of the revised Terms.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Clean Shelter
Email: cleanshelter.ngo@gmail.com
or: founders@cleanshelter.org

Privacy Policy

At Clean Shelter, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website: https://www.cleanshelter.org.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and mailing address when you sign up, donate, or contact us.

  • Payment Information: Credit card or other payment details (processed securely through third-party providers).

  • Non-Personal Information: Browser type, IP address, pages visited, and referring site, used for analytics purposes.

2. How We Use Your Information

We use your information to:

  • Process donations;

  • Communicate with you about events, campaigns, and updates;

  • Respond to inquiries;

  • Improve our website and services.

We do not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

We may share information with:

  • Trusted service providers (e.g., payment processors, email platforms) who assist in operations;

  • Law enforcement or government agencies, if required by law.

All third-party partners are required to maintain the confidentiality and security of your data.

4. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, understand website usage, and improve functionality. You may disable cookies in your browser settings.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your data. However, no internet transmission is ever completely secure.

6. Your Choices

You may:

  • Opt out of receiving emails by clicking “unsubscribe” at the bottom of our messages;

  • Request access to or deletion of your personal data by contacting us.

7. Children's Privacy

Our site is not directed at children under the age of 13. We do not knowingly collect information from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a revised effective date.

Donation Policy

We value every contribution to Clean Shelter and are committed to transparency and accountability. This Donation Policy outlines how we handle donations received through our website or other means.

1. Use of Donations

Donations are used to support our mission of [insert your mission here — e.g., improving hygiene and safety for shelter residents]. Funds may be allocated toward:

  • Program development and operations;

  • Outreach and education;

  • Emergency supplies or support services;

  • Administrative expenses (kept to a minimum).

2. Tax-Deductible Donations

Clean Shelter is a registered 501(c)(3) nonprofit organization. Donations are tax-deductible to the extent permitted by law. Donors will receive an email or mailed receipt for their records.

3. Refund Policy

All donations are final. Refunds are only issued in exceptional circumstances, such as:

  • Duplicate transactions;

  • Mistaken amount;

  • Unauthorized use of your payment method.

To request a refund, contact us within 15 days of the donation date.

4. Recurring Donations

You may choose to make recurring donations. You will be billed automatically per the frequency you select. You can modify or cancel your recurring donation at any time by contacting us.

5. Donor Privacy

We respect your privacy. Please refer to our Privacy Policy for how we protect your information. We do not sell or share donor information with third parties.